Returns & Exchanges

Due to the perishable nature of our protein-packed baked goods, we cannot accept returns on food items; however, your satisfaction is our priority and we are happy to resolve any issues with your order.

Return Process

• 1.
  Contact Support

  Email our customer service team within 30 days of your purchase with your order number and details regarding the issue.

• 2.
  Provide Documentation

  Please include photos of the packaging and the product if you received items that were damaged or incorrect.

• 3.
  Review Process

  Our team will review your request within 2-3 business days to determine eligibility for a replacement or a refund.

• 4.
  Resolution

  If approved, we will ship out a fresh batch of cookies or issue a credit back to your original payment method immediately.